Shipments and returns

The customer may withdraw from the sales contract concluded via the Store's website, without giving any reason, by submitting a completed return form to the Seller by e-mail to and by post to the following address: Opiesin 66B, 98-220 Zduńska Wola within 14 days from the date of taking possession of the subject of the contract.

Individual orders are not refundable.

In the event of withdrawal from the contract, the Seller returns to the Customer all payments received from him, except for the costs resulting from the method of delivery of the order chosen by the Customer.

The return of the goods should take place immediately, no later than within 14 (fourteen) days from the date of receipt of the Customer's declaration of withdrawal from the contract. The cost of shipping the returned goods (if it is not the advertised goods) is borne by the customer.

The reimbursement of the amount paid by the Customer is made by bank transfer to the account indicated by the Customer in the declaration of withdrawal from the sales contract in the case of cash on delivery or to the bank account from which the Customer made the payment by online bank transfer.

The Seller informs that the Customer is obliged to return the goods without any traces of use.

The Seller sends the refunded money immediately, but not later than within 14 days from the receipt of the Consumer's statement on withdrawal from the sales contract. The seller may withhold the reimbursement until receipt of the returned goods.

The customer may replace the purchased goods within 14 (fourteen) days from the date of receipt of the order. The costs of shipping the replaced goods both ways are borne by the customer.